Privacy Policy

Rawdon’s Country Estate Hotel, South Africa shall take all reasonable steps to protect the personal information of users and is committed to respecting the privacy of your personal information. For the purposes of these terms and conditions, “personal information” shall be defined as detailed in the Protection of Personal Information Act, 2013. As and when necessary, Rawdon’s Country Estate Hotel, South Africa may electronically collect, store, disclose, and/or use the following personal information: name, surname, contact numbers, non-personal browsing habits and click patterns through cookies and analytics, e-mail address, IP address, geographical location, account details, and/or username and password (required for access to personal information pages). Rawdon’s Country Estate Hotel, South Africa collects, stores, and uses the above-mentioned information in order for us to:

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• Communicate requested information to you

• Respond to queries, responses, or complaints submitted by you

• Process orders or applications for our products and/or services

• Create products or services that may meet your future requirements

• Provide you with access to restricted pages on the Website

• Compile non-personal statistical information about browsing habits, click-patterns, and access to online services.

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Rawdon’s Country Estate Hotel, South Africa may further collect non-personal information, for example, your IP address, the date and time of your visits to the Website, and browser history, to recognise your visits and improve our services. Rawdon’s Country Estate Hotel, South Africa reserves the right to amend this privacy statement if required to do so due to a change in any personal information or privacy laws.

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LIMITATION OF LIABILITY

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Rawdon’s Country Estate Hotel, South Africa shall not be liable for any direct, indirect, incidental, special, or consequential injury, loss, or damages which might arise from your use of, or reliance upon, any material or content contained in, or inability to use, and/or unlawful activity on, the Website and/or any linked third party website. You hereby indemnify the Company against any loss, claim, or damage which may be suffered by you or any third party arising in any way from your use of this Website and/or any linked third party website.

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CHANGES TO THESE TERMS AND CONDITIONS

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Rawdon’s Country Estate Hotel, South Africa reserves the right to update and/or amend the Terms and Conditions from time to time and without any notice, and you are accordingly encouraged to check the Website regularly. Any such change will only apply to your use of this Website after the change is displayed on the Website. If you use this Website after such updated or amended Terms and Conditions have been displayed on the Website, you will be deemed to have accepted such updates or amendments.

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GOVERNING LAW AND JURISDICTION

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These Terms and Conditions shall be governed by and construed in accordance with the laws of South Africa. You agree to submit to the exclusive jurisdiction of the South African courts in relation to any disputes that may arise under these Terms and Conditions.